Technology Operations & Transformation Executive

Turning technology strategy into measurable results.

Building the teams and processes that get technology work prioritized, delivered, and measured.

VisaBank of the WestAdobeMcKesson
Ross Boon
Mill Valley, California · Open to new roles
Selected results
24 to 75
Bank of the West

Program managers on the Technology PMO I scaled for a 1,250-person IT organization.

$200M
Bank of the West

Annual technology portfolio, run through the intake and governance process I built.

20% to 80%
Adobe

Agile adoption after I led the redesign of the product delivery model.

Experience
2019 to 2026

Visa Senior Director, Technology PMO

Built the Technology PMO; delivery predictability above 80%.

2014 to 2019

Bank of the West SVP, Technology PMO

Scaled the PMO from 24 to 75 program managers, reporting to the CIO.

2011 to 2014

Adobe IT PMO Leader

Built the IT PMO from scratch; Agile adoption from 20% to 80%.

2006 to 2011

McKesson IT PMO Director

Created the PMO and portfolio governance for US Pharma IT.

Earlier: Autodesk, Resources Global Professionals, Accenture, Ernst & Young.

About

At Visa, Adobe, and McKesson, there was no PMO when I arrived, so most of my career has been about building one: a single way for work to come in, a plan that matches the people available, and measures leaders actually use. Along the way, I've coached more than 100 program managers. Outside of work, I co-founded a nonprofit in 2018 and speak Spanish.

  • MBA, USC Marshall
  • BA, Economics, UC Berkeley
  • PMP · Scrum Master · ITIL v3

Let's connect.

Open to technology operations, PMO, and transformation leadership roles, Bay Area or remote.